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To our beloved Baseball Prospectus readers:

You may have noticed things have changed around here and we’re excited to share! We think you’ll enjoy the experience of having a 21st century website, but we’re sure that you have some questions. We tried to anticipate them below, but if we missed any, we’ll answer and add them to the list below:

What happened?

We’ve moved part of our web platform from 1999 to 20-teens. In short, we’ve put all of our articles on a new site but for now, we’ve left most of our statistics and tools in the last millennium.

All of your account information, downloads, files, comments and password are unchanged.

If you can’t remember your username or password, please use the password reset form

If you experience any other problems, please contact customer service at CS@baseballprospectus.com or leave a message via phone: 858-256-6716.

What changed?

  1. [ed -] Account status – please use this link: https://www.baseballprospectus.com/membership-account/
  2. [ed -] The old “Manage Profile” page has been replaced. But if you need access to Bat Signal or your Digital Downloads, these can be found at The New Manage Legacy Page
  3. The editorial playground of the website is a lot cleaner and easier to use.
  4. The new design is also mobile-friendly so you can enjoy the latest from your favorite BP authors without having to carry your desktop with you.
  5. The search functionality is vastly improved. Have you ever tried to find an old BP article without knowing both the author and the month? Do you remember the pain and anguish that caused you? We surely do. In the new “Archive” section, you can easily peruse your favorite topics from past and present BP authors.
  6. The Fantasy and Prospect Pages are actual home pages for your specific interests, rather than just being a list of articles that were designated in a particular category. There will be more to come on these home pages as we continue to build out fun stuff like minor league leaderboards, in- and off-season fantasy valuations, and much more.

How do I access the Bat Signal (super premium feature) and other Digital Downloads?

[ed -] The old “Manage Profile” page has been replaced. But if you need access to Bat Signal or your Digital Downloads, these can be found at The New Manage Legacy Page

Will my old bookmarks work?

Yes!

I didn’t bookmark my favorite old page, now I can’t find it.

Is it one of these?

What are you working on next?

Sortable stats and player cards, most likely in that order (with some overlap).

What should I do with all of the extra time I’ll save with this additional functionality?

You should probably donate to or raise money for humanitarian causes. Lots of places, like Puerto Rico, need your help. Or you could take up knitting. You keep saying you want to, but it’s just so hard to make the time. With winter coming, everyone can use a new scarf, so this is a good time to start.

I have suggestions/ideas about this redesigned site and I think you should listen to them. How do I get you to listen to them?

Comment away. Our subscribers are our shareholders and this whole enterprise exists for you. So speak up and let us know what you want. We might actually be able to make it happen.

I have complaints/agita about this redesigned site and I think you should listen to them. How do I get you to listen to them?

Messages to @cdgoldstein on Twitter are probably your best bet here. Page URLs and screen captures are helpful.

So play around with the new features and improved user experience, and enjoy the rest of the postseason. You know we will.

Sincerely,

The authors/editors of Baseball Prospectus

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Customer Service
10/15
Customer comments and feedback are welcome!
LlarryA
10/16
Good. Because I've got some comments. For the most part, I don't mind the redesign, though it will take some getting used to. However, there is some functionality that got lost, which directly affects the ability to read through the site: The article links don't change color, so I have no way to quickly see which articles I've already read, and which I haven't. Particularly if a late article gets posted, and I don't see it (well, actually now I'm likely to miss it totally) until the next day. No longer a way to see which articles have new comments that I haven't read. Do you mean I now have to go back into every article from the last couple of days to see if anyone has replied to my comments or added new ones? I used to be able to go into one of "today's" articles, read it to the bottom, then pick another, and repeat the process until I had read every new article I wanted. Now, the "Latest Articles" box at the bottom of the page doesn't seem to include everything for today, so now I have to keep going back to the home page (and try to figure out which articles I have and haven't already read). You say that all the old information has been preserved, but when I go to my account, I can no longer see all my old comments. Hope that's just delayed and will be back soon... In a nutshell, you've actually made it HARDER for me to read the site each day.
LlarryA
10/16
Oh good. All the line breaks I included in my comment above to make it easy to read got stripped out...
LlarryA
10/16
And I see that comments can no longer be up/downvoted. Yes, *that* will make things better.
buddha
10/17
I approve this message re: hyperlinks. The main page design is a bit odd in featuring really old (but important) topics. Did the right-side section that had quick posts (like where the podcasts and job opportunities) go away or get hidden?
Kristoffer Ericson
10/17
And I had to go back to wordpress to change my display name ... neat!
reznick
10/16
I will second some of Llarrya's comments: it is not easy to discern which articles I have already read, and you no longer offer the convenient "printer-ready" copy of the articles. Although I can now log in, thanks to assistance from Rob McQuown, I have not been able to change my password back to its original, so I can easily remember it, rather than the deeply secure, but 24 character one I was sent to check in.
Customer Service
10/16
We responded to you with the link to customize your password. Please let us know when you have a chance to update it. Thank you for your patience and support!
reznick
10/17
Change made. Thanks.
Michael
10/20
Same comments here. I got a new password but don't know how to change it to something memorable. More importantly, the format for printing is lousy.
Customer Service
10/20
Michael, once you are logged in, please visit www.baseballprospectus.com/wp-admin and click "my account". When you scroll down to "generate password", you can click on it and set your own custom password (no limitation on length or characters.) If you have any questions, please email CS@baseballprospectus.com for a faster response. Thank you.
Customer Service
10/20
We have "printer friendly" on the list for enhancement. Thank you for your patience.
tnt9357
10/18
I was going to make a joke that, as long as the site wasn't ported to the Kintana system, we should be good (why yes, I do read AVClub from time to time. Why do you ask?), but it seems like this port has wreaked it's own brand of havoc on the comments system. I'd love to keep the up/down voting system (even if it became a stand-in for agree/disagree; its original intent was to encourage quality, not content), and retain the "Previous Comments" section on the My Account page. Links within articles, and "Previous Articles"/"Previous Columns" are *extremely* helpful, especially when catching up, either from the previous day, or a slew of previous columns for prepping in my leagues ("The Call Up" was particularly helpful). Lastly, maintaining spacing between paragraphs would be great, as I'm sure this comment will make clear as soon as I hit Submit. :-)
tearecrules
10/23
The AV Club transitioning to Kinja managed to combine the worst of the AV Club with the worst of the Former Gawker cesspool. Looking at the new BP comments I'm thinking they'd have just been better off plugging in Disqus.
redspid
10/21
I have basically the same comments as LLarrya above. Seeing which articles I've read and any new comments. I really do believe you'll see quite a few less clicks on articles unless you can changes/update those features.
russell bryce
10/25
So far so good. I'm cautiously optimistic that BP will no longer take forever to load, which was my biggest ongoing issue with the site. Any consideration of a no-ads subscription in the future?
Mark Stevenson
10/25
It's certainly no big deal, but for a good time, search for hit list and then click through on the headlines that result.
Shaun P.
10/25
Just wondering - are the RSS feeds gone, or is there a new link for them?
Customer Service
10/26
Hi, Shaun. You'll find RSS at https://www.baseballprospectus.com/feed/ We hope this resolves the issue for you.
Shaun P.
11/03
Thank you! I am incredibly grateful that you kept the feeds!
Bruce Reznick
10/31
Two features you used to have, which are gone and which I'd like to return: (1) The titles of articles you've read show up a different color than those you haven't (2) Separate printable versions of articles; I can't read for pleasure more than one screen at a time. Thanks for your attention to these.
John Hardman
11/03
I'm going to agree with Llarrya's comments as well. I'm not digging the site too much right now and I feel like I am missing content. I feel this way because I know I am not getting all of the new content each day when I look for it. I am a subscriber that usually logs in once daily (usually in the afternoon) and reads all of the content that has been published since the previous day. That way, I get to read each day's content and feel pretty good that I am not missing anything. I liked having the links I had read be a different color showing had read them. Now I have no idea what's new and what was there a day or two ago. Can you please include all of the day's content in "Today's Articles"?
Bret Sayre
11/03
John, thanks for the feedback. All of today's articles are always going to show up in the Latest Articles feed on the right-hand side of the main article each day, so if you look there you won't have to worry about missing anything. I know the coloring of the link is feedback we've gotten from a few readers at this point and are looking into whether that's something we incorporate into the new site.
Llarry
11/03
That helps with today's articles. It doesn't help if an article was posted yesterday *after* I came through and read everything. It may no longer be there, and even if it is, I may not be able to tell/remember whether I had read it. This gets especially tricky with repeated article types/titles, like TAs or Call-ups.
Llarry
11/03
Ok, so now it's been just about 2 weeks. I expressed my views on the changes, and at least a few others seem to agree with me. Now, I know Rome wasn't programmed in a day, and the World Series was going on, so I'm not expecting changes based on feedback to be implemented already. What would be nice is some sort of acknowledgement that comments have been seen, complaints have been registered, and perhaps discussion of what features are/aren't important to the reading (and paying) public, and a feeling that we're not just being blown off. To this end, I offer myself to discuss these things offline with programmers or decision makers. I don't claim to speak for everyone, but I can discuss how *I* (and apparently some others) used this site. You can contact me through the email attached to my account, and I can do email, phone, screen-sharing, whatever you want.
Bret Sayre
11/03
I can assure you that the comments on here have all been seen and discussed. We appreciate the time everyone is taking to let us know what they care about and what affects their experiences in reading the site. It may not happen overnight, but our ultimate goal is to make sure we've brought this site into the current century without losing any of its core functionality to our subscribers. Of course it won't happen overnight, but it's happening and we're listening. So thank you.
Llarry
11/03
Thanks to the comment formatting stripping out line breaks, thereby making comment hard to read, I wanted to add a separate comment, about, well, comments. As I see it, the redesign has destroyed one of the greatest things about BP -- the commenting community. "Community" is an overused term in regards to online interactions, but here, it was actually appropriate. Articles led to extensive chains of comments, often including known (and influential) regulars, but where any reader could make a useful contribution. Back and forth discussion would result in ideas that would turn up in later articles. In the last two weeks, it seems that the quantity of comments is significantly reduced. Furthermore, it's impossible to find out which articles have had more comments added to them. If I want to see what's been said about an article, I have to explicitly choose to hunt that article down (which, if it's more than a day and a half old, is increasingly difficult). I also can no longer go to my account and see all my old comments, where I could then see if anyone had replied, or if there were any comments I hadn't read.
Masshole
11/06
How do I find my current account status? I don't see the expiration date under My Account unless I'm missing it. And not sure where else it would be. Thanks.
tearecrules
11/09
Can you bring back some sort of indicator what articles are readable at what membership level? Oh, and changing the link color for things already read.
simpsonbd1
11/15
I'd like to second all of this, while also pointing out that previously you could read comments on all articles regardless of membership level, whereas that unfortunately no longer appears to be the case.
Bruce Reznick
11/09
Not only do you not have a printer-friendly version of your articles, but the reader-view button on Firefox comes back with "Failed to load article from page". Please choose one of these and implement them! I cannot read more than one paragraph for pleasure from a screen, and I know I'm not the only one.
jblakelyone
11/12
How might I compare your offerings? I would like to pay the 4.95 a month but what do I get for that amount.
Customer Service
11/17
Hi. There are two primary differences in features included in the One Year Premium subscription that are NOT included in the Monthly Premium subscription: the fantasy draft tool, Player Forecast Manager, and the downloadable PECOTA Weighted Means spreadsheet. Monthly Premium gives you access for 30-days recurring, all articles, Team Tracker, PECOTA Player Cards, sortable stat reports, and more. Monthly Premium is able to be cancelled so you only pay for the months you want to read it. One Year Premium is prepaid and unable to be cancelled. If you have any questions, please let us know at CS@baseballprospectus.com and we'll assist you.
Michael Melissa
11/15
Since the redesign I no longer received Tracked Teams emails? Did BP do away with them? I only receive the daily newsletter.
Customer Service
11/17
Hi, Michael. The Team Tracker emails regarding news for your Team Tracker players has been temporarily suspended. It will return, but it's a lower priority for our tech staff. Thank you for your patience.