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March 14, 2013 Overthinking It15 Questions I've Been Asking Myself Since the SABR ConferenceThere were, by my count, 25 talks, panels, or presentations at last week’s SABR Analytics Conference in Phoenix. I couldn’t attend all of them, since some overlapped, but I made it to as many as possible. I’ve already written about the most interesting thing I heard, but the Indians’ sabermetric approach to marketing was just one of many intriguing topics that made me start scribbling notes during the three days I spent listening to smart people talk about baseball. (Many of those topics were brought up by Bill James, which probably isn’t surprising.) Below I’ve listed some of the questions asked (either explicitly or indirectly) at SABR that are still on my mind a week after the conference began. I don’t have the answers to all of them, but that’s okay, because, as James said, “The key is to find the questions.” (Note: Only a few of the events are available online, there was no convenient place to put a computer, and I scribble only so fast, so I may have mixed up a detail or two.) Should teams pamper their players?
It’s not as if most major leaguers have it hard, but it’s reasonable to suggest that a team could distinguish itself by offering players more and more off-the-field perks, simultaneously optimizing its current players’ performance and making itself more attractive to potential acquisitions. Bill James wasn’t buying it. Speaking the next day, James admitted that he’d had the same thought himself, and that what Kenny had proposed was literally true: “If you do more to make sure your employees are comfortable, you’ll get better results.” But according to James, any advantage derived would be short-lived. James believes that happiness adheres to the “Law of Competitive Balance” he formulated in the 1983 Abstract, which states that certain forces tend to conspire against strong teams and in favor of weak teams in ways that reduce the difference between the two. He cited the findings from this study, which were summarized in a Forbes piece last November:
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I think that James is dead on regarding his point on happiness. If your surroundings are the main source of your happiness it is not something that is sustinable in most cases. Generally, true happiness has to be largely intrensic.
I think I might need to book my trip for next years convention!
I think there are probably some gains to be made. Yes, providing full concierge service to players is unnecessary (where in European football it was much more valuable as you'd have players moving from small towns in Russia to London, with the culture and language barriers a major impediment to happiness in a way not having to do with luxury) but I'd bet that the difference between the best and worst travel arrangements in MLB has resulted in better player performance.
It's tough to quantify, but I'd think you could look at this by considering how teams perform the day after they travel and seeing if some teams have been consistently better than others.
Another example of teams "pampering" their players to a positive end would be full nutrition. Were I running a pro team, work runs from 6a-6p, and we feed you three meals that we've developed. It's less about being nice to the players, or making them happier, and more about ensuring that they are in the best position to succeed when you need them to.
Rob Neyer grilled the player development guys about their nutrition plans. They all said their teams have put much more emphasis on proper nutrition in the minors in recent seasons, though they were a little light on specifics.
He *grilled* them about their nutrition plans.
Heh heh, heh heh.
Did he also saute them?
SC--the Russia -> London analogy is spot on. That system mentioned in Soccernomics is more about removing frustrations, most of them due to culture/language, so the player can focus on playing and rest in his downtime, than pampering. The 23 year-old Argentinian who has never been outside his country for more that a country-sponsored road trip with everything provided, who has to get his cable TV hooked up in his new London flat is going to get frustrated, and he will have dozens of those frustrations from tasks that a Londoner does easily. Great idea for big soccer teams, who rely heavily on foreign imports and who pay incredibly high transfer fees for such players, to have this program.
One thing that MLB teams might take from this example is how they could make the transition from Latin America to the US smoother for teenage prospects. I would assume that MLB teams would get more value from finding a way to bring Dominican mothers of teenage prospects into the US for a few months a year to curb homesickness than from giving Josh Hamilton or Mark Teixeira a personal concierge. (Their AmEx Black Cards should give them that already.)
The discussion of supporting player happiness veered into "spoiling" territory, which certainly is a valid concern. However, providing a welcoming and supportive environment would be critical to some players. There is likely a baseline level of support that should be provided to all players, combined with skillful understanding of which individual players/families need more. The benefits cited when working with a multi-cultural player population is especially valid when considering Hispanic or Asian baseball players.
It seems to me the "concierge" approach would be much better applied in the minors, actually. Keep younger players from having to worry about stuff like rent (same way as we ease college kids into adulthood).
There's a lot of research by business academics on what corporations do to assist the families of executives who follow that exec to different countries for job assignments.
I see no reason why some of this could not be applied to baseball teams assisting "trailing spouses" with cross-country moves.